According to Australia Post, deliveries within Australia via standard shipping normally arrive within:
If your parcel does not arrive within 10 days please contact us to see if we can help at all. We cannot however, take responsibility for late delivery caused by Australia Post or other freight carriers as this is out of our control. But, we do commit to keeping across the status of your tracking details and if we become aware of an issue you will be the first to know.
International orders will naturally vary depending on distance and logistical decisions taken by Australia Post.
In today’s fast-paced world, we understand that nobody wants to wait weeks for their orders anymore. Ain’t nobody got time for that. You should be able to use your beautiful new sheets as soon as you possibly can – those hard-earned dollars shouldn’t be used for waiting periods or turnaround times!
Paddington Lane offers same day shipping on orders posted before 2pm AEST, and next day shipping on orders placed after this time. If you are like me and love to do your online browsing late on a Saturday night, your order will be posted early Monday morning.
A Confirmation Email will be sent with the details of your order once it has been dispatched, including a tracking number.
Our team takes great care in ensuring that the correct product is delivered to you safely and securely. However, if for any reason there is a problem with your order, please contact us via email so we can fix it straight away!
Whilst we aim to deliver all of your items together, at times in order to ensure the quickest delivery, we may choose to split the deliveries. If this is the case, we will do our best to keep you updated. If you have any queries with regard to split deliveries, please contact us via email.
Please note that the free shipping is for delivery to one Australian address (sorry no split deliveries).